Living in NYCHA housing comes with many benefits. As a resident, you can now easily manage your account and access important housing information online through the NYCHA Self-Service Portal. This guide will walk you through everything you need to know.
What is the NYCHA Self-Service Portal?
The NYCHA Self-Service Portal is a website that allows residents to:
- Check rent payment history
- View housing application status
- Make rent payments
- Update contact information
- Upload documents
- Access housing details 24/7
By using the portal, you can avoid visits to NYCHA offices and manage everything conveniently online.
The NYCHA Portal helps you:
- Save time by managing your account online
- Access important documents and details anytime
- Make rent payments securely without visiting offices
- Keep your contact info updated easily
How to Log In to the Portal
Logging into your account only takes a few quick steps:
- Go to the NYCHA Portal website: https://selfserve.nycha.info
- Enter your NYCHA account username and password
- Click Log In
And you’re in!
“I love using the portal to check my account instead of sitting in the office. It’s so fast and easy!” – Sarah D., NYCHA resident
Reset Your Password
If you forget your NYCHA account password, you can easily reset it:
- Click Forgot password? on the login page
- Enter your account username
- Click Continue
- Choose Reset Password to create a new password
- Check your email for the new temporary password
- Log back in with the new password
How to Register for an Online Account
Don’t have a NYCHA online account yet? Registering is simple:
- Go to https://selfserve.nycha.info
- Click Register
- Select resident as user type
- Fill in your details on the account registration form
- Review and submit your information
Once registered, you’ll get login details for your new online account.
With your NYCHA Self-Service Portal account, you can save time managing housing details online instead of visiting offices. Register for an account or reset your password if needed.
For help, contact the NYCHA Portal support team below:
Email: [email protected]