Accessing PointClickCare as a CNA at

So you’re a CNA looking to log into the PointClickCare system? This handy guide will walk you through everything you need to know. We’ll cover what PointClickCare is, the benefits of using it, login requirements, how to access your account, reset your password, and more.

What is PointClickCare?

PointClickCare is a cloud-based software platform designed to improve communication and coordination in healthcare. It allows CNAs like yourself to:

  • Securely access patient information from any device
  • View task lists and schedules
  • Receive real-time alerts and messages
  • Document care quickly and accurately

This ultimately leads to better care decisions and a smoother caregiving experience for both you and your patients!

Why Use PointClickCare as a CNA?

As a CNA using PointClickCare, you can enjoy several key benefits:

  • Streamlined documentation – Easily record tasks performed and time spent right at point of care
  • Access to critical info – Look up patient background, scheduled services, medications, etc.
  • Better task prioritization – Grouped task lists let you see what needs doing ASAP
  • Enhanced coordination – Messages allow quick collaboration with nurses and other CNAs
  • Improved resident experience – More time focused directly on patients rather than paperwork

Logging In to Your PointClickCare Account

Ready to access your PointClickCare account? Just follow these simple steps:

  1. Go to the PointClickCare login page at
  2. Click Login in the upper right corner
  3. Enter your organization code if you have one
  4. Input your Username and Password
  5. Click Sign In

And that’s it – you’re now logged into your PointClickCare account and ready to start using the system!

Resetting Your Password

Uh oh, forgot your password? No worries – resetting your PointClickCare password is a breeze.

You can reset your password by:

  • Calling the PointClickCare support line at 1-877-722-2431
  • Speaking to an administrator at your healthcare organization
  • Using PointClickCare’s self-service password reset option if enabled

Once your password has been reset, just follow the login steps above using your new temporary password. Then you can set a new password of your choice.

Tips for Getting the Most from PointClickCare

Here are some tips to help you make the most of PointClickCare as a CNA:

  • Download the mobile app – Access PointClickCare on the go from your smartphone or tablet
  • Customize your notifications – Tailor alert settings so you don’t miss critical msgs
  • Use barcode scanning – Many tasks like medication delivery can be streamlined via scan
  • Provide feedback – Share what’s working for you and what could be improved in the system

So there you have it – everything you need to start leveraging PointClickCare as a CNA for simpler shift management and improved care. Now go forth and access those patient charts!

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