Accessing Your MLGW Account at

Hello there! Managing utility bills can be confusing. But accessing your MLGW (Memphis Light, Gas & Water) account online is easy with this quick guide. We’ll cover:

  • What MLGW is
  • Logging into your account
  • Resetting your password
  • Paying your bill online
  • Contact info for help

So let’s get started!

What is MLGW?

MLGW provides electricity, natural gas, and water services to over 420,000 customers in Memphis and Shelby County, Tennessee. They are the largest municipal utility in the state.

Logging In to Your Account

You can access your account at

Here are the step-by-step instructions:

  1. Click “My Account”
  2. Select “Go to Account Login”
  3. Enter your username and password
  4. Click “Login”

And you’re in! 🎉

Forgot Your Password?

No worries – resetting your password is easy.

  1. Go to and click “Proceed to My Account”
  2. Click “Forgot your password?”
  3. Enter your account number or email address
  4. Follow the reset instructions

Paying Your Bill

You have a few convenient options to pay your MLGW bill:

Log into your account and pay via the BillPay Online system.

Send a check payable to MLGW to:

220 S Main Street
Memphis, TN 38103

Call 901-528-4465 to pay over the phone.

In Person
Visit any MLGW Customer Care Center with your payment.

Need Help?

Contact MLGW customer support with any login or payment issues:


  • 901-528-4465
  • 901-820-7878


I hope this guide helps make accessing your MLGW account quick and easy! Let me know if you have any other questions.

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