Getting Started with Intermountain Healthcare’s Online Bill Pay at intermountainhealthcare.org/billpay

Managing medical bills can be confusing and stressful. That’s why Intermountain Healthcare offers an easy-to-use online bill pay system to view statements and make payments. In this beginner’s guide, we’ll walk through how to:

  • Sign up for online access to your Intermountain Healthcare account
  • Understand the benefits of using the online bill pay
  • Reset your password if needed
  • Get help from customer support

Ready to take control of paying your medical bills? Let’s get started!

Creating Your Online Account at intermountainhealthcare.org/billpay

First things first – you’ll need to create an online account on Intermountain Healthcare’s website.

  1. Go to intermountainhealthcare.org/billpay
  2. Click “Sign In” in the top right corner
  3. Under “First Time Users”, select “Sign Up”.
  4. Enter your personal details like name, date of birth, etc. to verify your identity.

Once your account is created, you can access statements, make payments, set up payment plans, and more.

Tip: Be sure to choose a strong password you’ll remember. Something with upper and lowercase letters, numbers, and symbols is best.

Why Use the Online Bill Pay System?

Intermountain designed their online bill pay system specifically to help patients manage costs and view billing details clearly. Here are some of the key benefits:

  • One central hub: See all charges, payments, credit, and billing details in one place for you and your family members. No need to dig through paperwork!
  • Payment flexibility: Pay one-time or set up automated recurring payments. Use credit card, bank account, Health Savings Account (HSA), and more.
  • Budgeting tools: Estimate upcoming costs and create monthly budgets based on past statements. Useful for planning finances.
  • Payment receipts: Get emailed receipts and details for every payment made. Easily track for records.

Making bill payment easier means less stress for you. Now let’s look at what to do if you forget your login info.

Resetting Your Password

Don’t worry if you forget the password to your Intermountain Healthcare online account. Resetting is simple:

  1. Visit intermountainhealthcare.org/billpay and click “Forgot password?”
  2. Enter your username and requested identity details like name and birthdate.
  3. Click “Request Password”.
  4. Follow the emailed reset instructions to create a new password.

You’ll then be able to login with your new credentials. Consider saving your username and password in a safe password manager as well.

Getting Help with Your Account

For help accessing your online account, resetting your password, or any billing questions, you can contact Intermountain’s customer support:

  • Phone: Call the number on your billing statement
  • Email: [email protected]
  • Old-fashioned mail: Write to PO Box 27327, Salt Lake City, UT 84127-0327

The knowledgeable support team is available Monday–Friday from 7AM-7PM Mountain Time.

We hope this beginner’s guide gives you the confidence to access Intermountain Healthcare’s online bill pay system. Paying medical expenses won’t be fun, but at least the process will be easier to manage now! Let us know if any part of getting started remains confusing.

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