Getting Started with Lightspeed at

Welcome! This guide will walk you through everything you need to know to log into your Lightspeed account. Whether you use Lightspeed’s point-of-sale system, ecommerce platform, or restaurant tools, we’ve got you covered.

An Overview of Lightspeed

For those new to Lightspeed, it’s a cloud-based business solutions provider founded in 2005. Over 23,000 customers across 100+ countries use their software to run retail stores, restaurants, and online shops.

Some key features include:

  • Multi-location inventory syncing
  • Robust ecommerce integration
  • Flexible payment processing
  • Powerful analytics and reporting

Now let’s get into the login specifics for Lightspeed’s main products.

Logging Into Lightspeed Retail at

The Lightspeed Retail platform helps brick-and-mortar stores manage point-of-sale, inventory, customer data, and more.

To log into your Retail account:

  1. Go to
  2. Click Retail
  3. Enter your email address and password
  4. Click Sign In

Tip: You can also use Google Sign-In if you’ve connected your accounts.

Resetting Your Lightspeed Retail Password

If you’ve forgotten your password, use the “Forgot password?” link on the login page.

  1. Click Forgot password?
  2. Enter the email on your Lightspeed account
  3. Click Reset Password
  4. Follow the password reset instructions emailed to you

This will send a reset link to your address.

Accessing Lightspeed’s eCommerce Platform at

For online stores using Lightspeed’s ecommerce tools, you’ll log in slightly differently.

To get into your Lightspeed eCommerce account:

  1. Go to
  2. Click the eCommerce button
  3. Enter your email and password
  4. Click Log Into Your Account

If you’ve forgotten your password, click the Forgot password? link instead.

Logging Into Lightspeed Restaurant

Restaurants utilizing Lightspeed’s dedicated restaurant platform follow similar login steps:

  1. Visit
  2. Select Restaurant POS
  3. Enter email and password
  4. Click Submit

Use the Forgot Password? option if needed here as well.

Get Help from Lightspeed’s Customer Support

Still having login issues? Contact Lightspeed directly:

By phone:

  • North America: 866-932-1801
  • International: +1-514-907-1801

By email for general inquiries: [email protected]

Their support hours are 9am – 9pm EST every day.

I hope this ultimate guide to Lightspeed logins helps you access your important business tools with ease! Let me know if you have any other questions.

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