So you just received your new DEEPBLUE debit card in the mail. Awesome! But before you can start swiping or tapping to pay, you need to activate your card first.
Activating your card is a quick and easy process that can be done either online or over the phone. This guide will walk you through the steps so you can start using your card ASAP.
Why You Need to Activate Your Card
Activating your card is an important security step. It confirms your identity and lets the bank know that you, the cardholder, are the one using the card.
You typically have 30 days from receiving your card to complete the activation process. If you don’t activate within that timeframe, your account will be closed for security reasons.
So don’t delay! Activate that card so you can start enjoying the perks and convenience of DEEPBLUE debit.
What You’ll Need to Activate Your Card
To activate your DEEPBLUE debit card, you’ll need to have the following info handy:
- Card number – This is the 16-digit number printed on the front of your card.
- Security code – This is the 3-digit code on the back of your card.
- Personal details – Your full name, home address, date of birth, and Social Security Number.
Make sure you have all of this info ready before starting the activation process online or by phone. This will allow the process to go quickly and smoothly.
The easiest way to activate your card is online. Just follow these simple steps:
- Go to the DEEPBLUE activation website: deepbluedebit.com/activate.
- Enter your card number and security code when prompted.
- Provide your personal details like name, address, DOB, and SSN.
- Review the Terms & Conditions, then click “Activate Card“.
- You’ll receive a confirmation message once your card is activated.
The whole process only takes 2-3 minutes when done online. Just be sure to enter all information carefully and accurately.
Activating By Phone
You can also activate your card by calling DEEPBLUE’s 24/7 customer service line at 1-833-954-1605.
Here’s how to activate by phone:
- Call 1-833-954-1605.
- Speak to a representative and provide your card details and personal info.
- The representative will walk you through the activation process.
- Once complete, you’ll receive a confirmation that your card is active.
Phone activation is just as quick and easy as doing it online. Just have your card handy when you call.
The customer service team is available every day:
- Monday-Friday: 8am – 10pm CT
- Weekends: 8am – 8pm CT
Activating Your Card: Quick Tips
Here are a few quick tips to make sure your activation goes smoothly:
- Double check you have the right card number, security code, and personal details ready.
- When entering info online, take your time and carefully type everything in correctly.
- If activating by phone, call from a quiet place where you can clearly speak to the representative.
- Don’t throw away the activation sticker on your card until you’re done.
- You can re-use login credentials from an existing DEEPBLUE account if you have one.
And that’s it! Just follow the steps to activate your card online or by phone. Once the process is complete, you can immediately start using your DEEPBLUE debit card to shop online or in stores anywhere Debit MasterCard is accepted.
Enjoy the perks and convenience of your new prepaid card! Let us know if you have any other questions.